Shipping Policy

🚚 Shipping Policy

At AuraMind, we are committed to delivering your wellness products promptly and efficiently. This Shipping Policy outlines our order processing times, shipping methods, delivery estimates, and other essential details to ensure transparency and customer satisfaction.

📦 Order Processing

  • Processing Time:
    All orders are processed within 1–3 business days after payment confirmation.

  • Business Days:
    Our business days are Monday through Friday, excluding public holidays.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email. A subsequent email with tracking information will be sent once your order has been shipped.

🌍 Shipping Methods & Delivery Estimates

We offer free worldwide shipping on all orders. Delivery times vary based on the destination and the shipping method selected:

  • Standard Shipping (from China):

    • United States: Estimated delivery within 10–15 business days.

    • Other Countries: Estimated delivery within 10–20 business days, depending on the destination.

  • Express Shipping (if available):

    • United States: Delivery within 5–8 business days.

    • Other Countries: Delivery times vary; please contact us for specific estimates.

Note: Delivery times are estimates and commence from the date of shipping, not the date of order. Delays can occur due to customs clearance, weather conditions, or other unforeseen factors.

🛃 Customs, Duties, and Taxes

  • International Orders:
    Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient.

  • Customs Clearance:
    Customs policies vary widely; please contact your local customs office for more information. AuraMind is not responsible for delays caused by customs processes.

📦 Order Tracking

  • Tracking Information:
    Once your order has been shipped, you will receive an email with tracking details. You can use this information to monitor your shipment's progress.

  • Tracking Updates:
    Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation email.

🚫 Shipping Restrictions

  • P.O. Boxes:
    We do not ship to P.O. Boxes. Please provide a valid street address for delivery.

  • Unserviceable Areas:
    If we are unable to ship to your location, we will notify you promptly and issue a full refund.

📞 Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please contact us:

Our customer service team is available Monday through Friday to assist you.